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Terms and Conditions

Silver Linings Recovery Residences (501(c)(3) Nonprofit)

Last updated: August 15, 2026

 

 

1. Welcome

These Terms and Conditions ("Terms") govern your interaction with Silver Linings Recovery Residences, a 501(c)(3) nonprofit organization ("Silver Linings," "we," "us," or "our"). These Terms apply to:

  • Prospective and current residents of Silver Linings Recovery Residences homes

  • Donors, volunteers, partners, and supporters

  • Users of our website and digital platforms

  • Any individual or entity engaging with our services, programs, or resources

By applying for residency, making a payment, donating, volunteering, using our website, or otherwise engaging with Silver Linings, you agree to be bound by these Terms. If you do not agree, please do not use our services or website.

 

 

2. Nature of Services

2.1 Sober Living Residences

Silver Linings Recovery Residences provides sober living housing and supportive resources for individuals in recovery. Our residences are not medical facilities, treatment centers, detox centers, or mental health treatment providers. We do not provide:

  • Medical care, treatment, or counseling

  • Detoxification services

  • Prescription management

  • Mental health treatment

  • 24-hour medical supervision

Residents are expected to maintain their own medical and therapeutic care through outside providers.

2.2 Other Programs and Services

Silver Linings may offer additional programs, workshops, events, educational materials, and resources. Participation in any program is voluntary and subject to separate program-specific agreements or guidelines when applicable.

 

 

3. Residency

3.1 Application and Admission

  • Submission of an application does not guarantee admission to a Silver Linings Recovery Residences home.

  • Admission decisions are made at Silver Linings' sole discretion based on availability, eligibility criteria, and program fit.

  • Silver Linings reserves the right to deny or withdraw an admission offer at any time for any lawful reason.

3.2 Residency Agreement

Admitted residents must sign a separate Residency Agreement that governs the terms of housing, house rules, fees, conduct expectations, and other residency-specific obligations. These General Terms and Conditions and the Residency Agreement together form the complete agreement governing your residency. In the event of a conflict between these Terms and the Residency Agreement, the Residency Agreement shall control with respect to residency-specific matters.

3.3 House Rules and Conduct

Residents must comply with all house rules, community guidelines, and behavioral expectations as outlined in the Residency Agreement and communicated by house managers or staff. Violations may result in warnings, fees, or termination of residency.

3.4 Termination of Residency

Silver Linings reserves the right to terminate a resident's stay for violations of the Residency Agreement, house rules, applicable law, or any other lawful cause. Residents may also voluntarily withdraw from the program at any time by providing appropriate notice as specified in the Residency Agreement.

 

 

4. Fees and Payments

4.1 Payment Obligations

Residents and program participants are responsible for paying all applicable fees, including but not limited to:

  • Housing/residency fees

  • Security deposits

  • Administrative or application fees

  • Program-related charges

  • Fees for damages or liabilities as outlined in the Residency Agreement

4.2 Payment Methods and Processing

Payments may be made through our website, in person, by mail, or through other methods as designated by Silver Linings. Payment processing is handled by third-party payment processors in compliance with applicable data security standards. Silver Linings does not store full credit or debit card numbers on its own servers.

4.3 Donations

  • Donations to Silver Linings Recovery Residences are voluntary.

  • Silver Linings is a 501(c)(3) tax-exempt organization (EIN: 86-3382338). Donations are tax-deductible to the fullest extent permitted by law. We do not provide individual tax advice.

  • We will issue a donation receipt via email upon completion of a donation. This receipt is for your records and does not constitute a promise of goods or services in return.

4.4 Refunds

Unless otherwise stated in a Residency Agreement or these Terms, payments made to Silver Linings are non-refundable. Refunds may be issued at Silver Linings' discretion or as required by law.

 

 

5. Website and Digital Platforms

5.1 Permitted Use

Our website and digital platforms are provided for informational and operational purposes. You may use them to:

  • Learn about our programs, residences, and services

  • Submit applications or inquiries

  • Make donations or program payments

  • Access publicly available information

5.2 Prohibited Use

You may not use our website or digital platforms to:

  • Upload, transmit, or distribute viruses, malware, or harmful code

  • Use automated scripts, bots, or scrapers to access or extract content

  • Impersonate any person or entity or misrepresent your affiliation with Silver Linings

  • Interfere with or disrupt the integrity or performance of our platforms

  • Use our platforms for any unlawful purpose

  • Collect personal information about other users without consent

5.3 Intellectual Property

All content on our website—including text, graphics, logos, images, audio clips, video, and software—is the property of Silver Linings Recovery Residences or its content suppliers and is protected by U.S. and international copyright and trademark laws. You may view and print reasonable portions for personal, non-commercial use. You may not copy, reproduce, distribute, modify, or create derivative works without prior written permission.

5.4 User-Submitted Content

When you submit applications, forms, inquiries, or other content through our website ("User Content"), you grant Silver Linings a non-exclusive, royalty-free license to use, reproduce, and display that content as necessary to process your inquiry, application, or request. You represent that you have the right to submit the content and that it is accurate to the best of your knowledge.

5.5 Third-Party Links

Our website may contain links to third-party websites, including partner organizations, recovery resources, payment processors, and social media platforms. We do not control and are not responsible for the content, privacy policies, or practices of any third-party site.

 

 

6. Privacy

Our collection, use, and protection of your personal information is governed by our Privacy Policy. By engaging with Silver Linings—whether through our website, residency programs, donations, or other services—you acknowledge and agree to the privacy practices described in the Privacy Policy.

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Please review our Privacy Policy: https://www.silverliningsrecovery.org/privacy-policy

 

 

7. No Professional Advice

The information provided by Silver Linings, including on our website, in our materials, and through our staff or volunteers, is for general informational purposes only and does not constitute medical, legal, financial, or professional advice. We are a sober living residence provider, not a medical facility, treatment center, or legal entity. Any information about recovery, health, or housing should not be relied upon as a substitute for advice from a qualified professional.

 

 

8. Disclaimer of Warranties

ALL SERVICES, WEBSITE CONTENT, AND INFORMATION ARE PROVIDED "AS IS" AND "AS AVAILABLE"WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, OR NON-INFRINGEMENT.

SILVER LININGS DOES NOT WARRANT THAT:

  • Our services will meet your specific needs or expectations

  • Our website or platforms will be available, uninterrupted, or error-free

  • The information provided is complete, current, or accurate

  • Results from participation in our programs will be guaranteed

 

 

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, SILVER LININGS RECOVERY RESIDENCES, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AFFILIATES, AND PARTNERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO:

  • Your use of or inability to use our website or services

  • Your participation in any program or residency

  • Any errors, omissions, or delays in information or services

  • Any outcome of a residency application, admission decision, or program placement

  • Loss of data, profits, revenue, or business opportunities

Our total aggregate liability for any direct claim arising out of or related to these Terms shall not exceed the amount you paid to Silver Linings in the twelve (12) months preceding the claim, or $100, whichever is greater.

This limitation does not apply to:

  • Liabilities that cannot be limited by law

  • Gross negligence or willful misconduct

  • Breach of a separate written agreement between you and Silver Linings

 

 

10. Indemnification

You agree to indemnify and hold harmless Silver Linings Recovery Residences, its directors, officers, employees, agents, affiliates, and partners from and against any claims, liabilities, damages, losses, or expenses (including reasonable attorneys' fees) arising out of:

  • Your breach of these Terms

  • Your use of our website or services

  • Your violation of any applicable law

  • Your User Content or interactions with other users or residents

  • Your unauthorized use of a payment method or fraudulent activity

 

 

11. Volunteers and Third Parties

11.1 Volunteers

Volunteers who engage with Silver Linings may be required to sign a separate Volunteer Agreement, including confidentiality and conduct provisions. These Terms do not create an employer-employee relationship between Silver Linings and any volunteer.

11.2 Partners and Affiliates

Silver Linings may work with partner organizations, sponsors, and affiliates. We do not control and are not responsible for the actions, services, or policies of any partner or affiliate. Engagement with partners is at your own risk.

 

 

12. Governing Law and Dispute Resolution

  • These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws principles.

  • Any dispute arising out of or related to these Terms shall be resolved in the state or federal courts located in Collin County, Texas. You consent to the personal jurisdiction of those courts.

  • Mediation and Arbitration: Before filing any lawsuit, the parties agree to first attempt to resolve the dispute through good-faith mediation. If mediation is unsuccessful, either party may pursue binding arbitration in [City], Texas, in accordance with the rules of the American Arbitration Association. The arbitrator's decision shall be final and enforceable in any court of competent jurisdiction.

 

 

13. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if it cannot be modified, it shall be severed from these Terms. The remaining provisions shall continue in full force and effect.

 

 

14. Entire Agreement

These Terms, together with our Privacy Policy, any separate Residency Agreement, Volunteer Agreement, or other written agreements you may have with Silver Linings, constitute the entire agreement between you and Silver Linings Recovery Residences. They supersede any prior or contemporaneous agreements, representations, or understandings on the subject.

 

 

15. Changes to These Terms

We may update these Terms from time to time to reflect changes in law, operations, or our services. When we do:

  • We will update the "Last updated" date at the top of this document

  • The revised Terms will apply to all interactions after the effective date of the change

  • If we make a material change that affects your rights, we will make reasonable efforts to notify you before the change takes effect

By continuing to use our services, website, or programs after a change becomes effective, you agree to the revised Terms.

 

 

 

16. SMS Communications

16.1 Consent to Receive SMS — Clarifies that by providing a phone number, you consent to receive texts for residency updates, program reminders, donation receipts, volunteer coordination, and other org communications.

16.2 Message Frequency and Carrier Charges — Notes that message frequency varies and standard carrier rates may apply.

16.3 Opt-Out Instructions — Includes the required "Reply STOP to unsubscribe at any time" language, plus the alternative of contacting us directly. Also notes it may take up to 5 business days for the opt-out to process.

16.4 Help Instructions — Includes the required "Reply HELP for help" language, plus contact details (email and phone).

16.5 Revocation of Consent — Explains that revoking consent doesn't affect messages already sent, and warns that opting out may cause residents to miss important communications.

16.6 Mobile Number Changes — Encourages users to notify us if they change phone numbers.

 

17. Contact Information

If you have questions about these Terms, your residency, a payment, or any other matter, please contact:

Lizzie Butler
Silver Linings Recovery Residences
Email: Lizzie@silverliningsrecovery.org
Phone: (214) 556-8164

 

 

© 2026 Silver Linings Recovery Residences. All rights reserved.

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